Dendairy Finally Speaks On Poisoning Claims Made By Customer

Dendairy Speaks On Poisoning Claims 


Local milk processor and one of the country’s leading dairy companies, Dendairy has broken its silence following allegations that some of its products are not fit for human consumption. This comes after an irate customer made a video alleging that he had been “poisoned” by the milk from the company.

The irate customer alleged that Dendairy had acknowledged that the milk was off when he approached the company over the matter. However, the milk processor is alleged to have refused to pay compensation to the customer and instead threatened him with litigation when he posted his allegations on social media.

The customer, who appears not to be backing down, then posted another video in which he used the milk from Dendairy to clean his toilet claiming that it is not fit for any other purpose. You can watch one of the videos below.

The video which is being shared widely on social media seems to have attracted the attention of Dendairy. The company has since issued a statement insisting that the matter has been dealt with. The company also made it clear, that it is not entertaining the idea of paying compensation to the man in the videos.


Dendairy Speaks On Poisoning Claims 
Dendairy Speaks On Poisoning Claims


Below is the press statement from Dendairy which iHarare is publishing in full.


Dendairy is aware of videos in circulation made by an unhappy customer whose complaints we had attended to and resolved as public health and safety is our priority.

We offered to have the customer examined of any medical effects, the offer was not taken up.
Dendairy will not pay the USD$500 000 as demanded by the customer who has indicated that he will continue to post videos attacking Dendairy.

Dendairy takes all customer feedback seriously and will continue to offer affordable, good quality products. We take pride in our manufacturing systems that have been confirmed by globally recognized authorities and local regulatory bodies.

Dendairy Management


Dendairy Speaks On Poisoning Claims 
Dendairy Speaks On Poisoning Claims


However, the statement from the company seems to have left many people unimpressed. Some social media users claimed that the statement showed the gross arrogance of the company. Below are some of the reactions from social media users,

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