OneMoney Still Operating Normally: NetOne Responds To Govt Ban On Mobile Money

NetOne responds to Govt ban- IHarare
NetOne responds to Govt ban
OneMoney responds to Govt ban

NetOne responds to Govt ban and says its mobile money platform OneMoney is functioning normally.

In an interesting turn of events, Government owned mobile operator NetOne has disregarded a ban on all mobile money transfers on Friday evening.

The directive was announced by Secretary for Information, Publicity and Broadcasting Services Nick Mangwana.

In a statement on their Twitter page, NetOne said OneMoney services are still operating normally.

iHarare publishes OneMoney’s full statement below:

Dear Valued Customer,

We would like to advise that OneMoney services are still operating normally.

Do not hesitate to contact us on the numbers provided below, for any queries and enquiries.
OneMoney, it’s One time.

Toll Free 121

WhatsApp helpline 0712 980 198


Econet has also responded to the Government ban and urged its customers to remain calm. EcoCash also said it would expect such a directive from the Reserve Bank of Zimbabwe (RBZ) and not Government.

In the statement, Government accused mobile money platforms of fifteen (15) activities which include;  illegal externalization of foreign currency through transfer mispricing; acting as banks outside the purpose for which they were originally licensed, as non-banking financial institutions. This includes, in the particular case of Ecocash, holding well in excess of ZWL$8 billion distributed across just over 501 000 agent/merchant lines as lat 10 June 2020, which is not under the scrutiny of the Financial Intelligence Unit; fraudulently creating and issuing non-attributable and non-auditable agent cellphone lines/accounts and facilitating illicit trade in notes and coins, at contrived rates of between 30% and 50%, thus causing artificial shortages of the same within the banking system.

In May this year the Reserve Bank of Zimbabwe (RBZ) directed EcoCash and other mobile money providers to suspend mobile money agents. The agents were specified by the Financial Intelligence Unit of the central bank.

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